Every time I try to change my username I am told something has gone wrong and I have to try again later. I wait half an hour and it does not work. Then an hour, a day and so on. This problem keeps occurring and I have no idea how to stop this problem. The exact words I have received are:
'Oops! Something went wrong and we could not change your profile name. Are you sure you entered the correct password? If the problem persists, try again later.'
1 Answer
Is there a possibility you are entering the wrong password as the error suggests? Perhaps you should try resetting your Microsoft account password and trying to change your username after doing so.
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